Airbnb & Vrbo Vacation Rental Management for Hilton Head Island

About Us

Hi, We're Taylor, Steven, Alex, Gabriella, Samantha, Cat, Madison, Joanne, and Erin, a close-knit, local property management team based right here in Hilton Head Island. We are a full-service, boutique-style vacation rental management company, focused on serving our local Lowcountry beach community with one-on-one, personalized Airbnb and Vrbo property management.

We believe in mixing a personal touch with the latest technologies and data-driven strategies to ensure outstanding property performance. We have years of experience in customer relations, marketing, project management, and advertising, so I know exactly how to promote properties and attract high-quality guests.

Our mission is to always put you, your property and your guests first. We'd love to get to know you and create a personalized management plan tailored to your goals. Give us a call today at (405) 206-8579

We are an Airbnb Superhost!

In order to qualify for Airbnb Superhost, we have to maintain a guest response rate of 90% or higher,  a cancellation rate of 1% or lower, and a guest satisfaction rating of 4.8 stars or higher.

Taylor Porter

OwneR & Operator

About Me

Hi, I’m Taylor Porter, a proud U.S. Army veteran with roots around the world. Throughout my military journey I had the privilege of serving first as a Black Hawk helicopter pilot, and later, as a Civil Affairs Officer within the esteemed Special Operations community.

After my service, I decided to turn my passion for travel into a full-time job by starting my own vacation rental property management company right here in Hilton Head Island.

I now spend my days serving vacation property owners, helping them realize their goals, maximizing their earning potential, and providing their guests with a boutique-like experience.

I work with some amazing clients and would love the opportunity to meet and work with you!

What I Love About Hilton Head Island

Hilton Head feels like a retreat where I can slow down and reconnect with nature—whether it’s walking along the pristine beaches or kayaking through the serene Lowcountry waterways. It’s the kind of place where every sunset feels like a gift.

Gabriella Riska

DIRECTOR OF BUSINESS DEVELOPMENT

About ME

I'm Gabriella, the Senior Director of Business Development at Grand Welcome Hilton Head Island. I was born and raised in Southern NJ and earned my Hospitality degree from the College of Charleston in SC. I've developed a deep passion for this ever-evolving field with six years in the short-term rental industry and fifteen years in the hospitality industry. I find immense satisfaction in helping owners maximize their investments.

Erin Strain

General Manager

About ME

Hey there! I'm Erin, your General Manager at Grand Welcome of Hilton Head Island, where exceptional service is my passion! With a decade of experience in short term rentals I am passionate about creating unforgettable vacation experiences through expert property management! I bring a wealth of experience in ensuring that properties are well-maintained, and that guests have a seamless and enjoyable stay. I am dedicated to providing exceptional service, both to property owners and to guests. My approach is hands-on and detail-oriented, ensuring that your property is kept in top condition and that guests receive the highest level of care.

What I love about Hilton Head Island

Hilton Head Island is my happy place for many reasons;  This 12-mile Island is known for its relaxed, laid-back vibe with a unique Southern Hospitality culture. While not on property you can catch me at the beach with my family eating fresh seafood and watching the sunsets. Nothing beats living in the Lowcountry.

Madison Byron

DIRECTOR OF Operations

About ME

I'm Madison, Director of Operations at Grand Welcome Hilton Head Island.

I'm a Charleston, SC, native and a proud graduate of the University of South Carolina, where I earned my business degree. My professional journey includes three years in the short-term rental industry and a stint in real estate sales.

I initially joined Grand Welcome as a General Manager and that experience that has been invaluable in helping me better support my team and to ensure guests receive unparalleled service. I'm passionate about what I do and would love the opportunity to work with you.

Samantha Maher

Guest Service MANAGER

About ME

Hey there! I'm Samantha Maher, your Guest Service Manager here at Grand Welcome Hilton Head Island. I was born and raised in Connecticut, where I also earned my Management degree from Sacred Heart University.

With a decade of customer service experience under my belt, including six years dedicated to building and managing successful teams, I'm all about making every guest feel like they're stepping into their dream home when they stay with us. Nothing makes me happier than seeing those five-star reviews roll in, knowing I've helped create unforgettable experiences!

I'm passionate about the short-term rental industry and thrive on helping property owners make the most of their investments. With my commitment to excellence and knack for building genuine connections, I'm here to ensure every stay with Grand Welcome Hilton Head Island is nothing short of fantastic.

Cat Marx

Accounting MANAGER

About ME

Hello, I’m Cat Marx, the Accounting Manager at Grand Welcome Hilton Head Island.

Before joining Grand Welcome Hilton Head Island, I spent a decade as a teacher. My growing interest in accounting led me to transition from education to finance, a move that culminated in my current role, where I apply my diverse skills and experiences to manage and oversee the company's accounts payable operations.

I look forward to partnering with you and helping you achieve your financial goals with your short-term rental.

What I Love About Hilton Head Island

In my spare time, I love to explore the trails of Pinckney Island National Wildlife Refuge, enjoying the wildlife and the outdoors.

Joanne Oh

Marketing MANAGER

About ME

Hi, I’m Joanne, Marketing Manager for Grand Welcome Hilton Head Island . Before this, I spent 8 years in the Army, where I developed a strong foundation in leadership, strategy, and adaptability. Now, I’m channeling that experience into something I’m truly passionate about—helping businesses grow and thrive. I love how marketing allows me to connect with people, tell meaningful stories, and create experiences that matter.Hospitality is such a dynamic and rewarding space, and I’m excited to bring fresh ideas, collaboration, and a hands-on approach to our team as we deliver exceptional results.

What I love about Hilton Head Island

Hilton Head Island is the perfect mix of relaxation and adventure. I love the miles of pristine beaches and how easy it is to explore by bike.

Steven Brown

Owner

About ME

Hi there, I'm Steven Brown, a U.S. Army Veteran and owner of Grand Welcome Hilton Head Island.

I served my country with honor, and now, I'm excited to serve the vibrant community of Hilton Head Island. I've always been passionate about promoting the welcoming spirit of Hilton Head Island, and through my business, I aim to make every guest feel right at home.

I believe in the power of community and collaboration, and I'm always eager to connect with like-minded individuals and businesses.

If you're interested in learning more about Grand Welcome Hilton Head Island or simply want to connect with me, I'd love to hear from you!

Alex Buchanan

Owner

About ME

Hello there, I'm Alex, the proud owner of Grand Welcome Hilton Head Island. I was born and raised in Easton, PA, and later graduated from Penn State University.

My passion for aviation led me to serve as an Aviation Officer and Helicopter Pilot for nine years. This experience instilled a sense of discipline and commitment that I now apply to my business.

Eventually, my journey brought me to Hilton Head Island to open Grand Welcome Hilton Head Island. My wife Kerry, stepdaughter Lana, son Olympiu, and our two dogs make our home a lively and loving place.

Now, I'm dedicated to providing a grand welcome to all visitors of Hilton Head Island through my short-term vacation rental business. I look forward to welcoming you to our vibrant city!

What I Love About Hilton Head ISLAND

You'll often find me golfing at one of the many great golf courses Hilton Head Island has to offer and watching the RBC Heritage each year. I love playing chess on the beach with a good cup of coffee and grabbing some great seafood at Hudson's Seafood House.